Warehouse Relocation Update
We are currently in the process of relocating our warehouse. This is an important step for us to improve our operations, expand capacity, and serve you better in the long term.
During this transition, our fulfillment process may take longer than usual. Orders can take between 5 to 10 working days to be processed and shipped.
What this means for you
-
Orders are still being processed, but at a slower pace
-
Shipping confirmations may be delayed
-
Tracking updates can take longer to appear
-
Customer support response times may also be slightly longer
We are doing everything we can to keep things running and to minimize delays. Our team is working daily to move stock, set up the new space, and maintain order processing at the same time.
Why this is happening
-
We are moving to a larger and more efficient warehouse
-
This allows us to scale, improve stock management, and speed up future deliveries
-
The transition requires reorganizing inventory and systems
What you can expect
-
Your order will still be fulfilled
-
You will receive a shipping confirmation once your order has been dispatched
-
Delivery times will return to normal as soon as the move is completed
We understand that delays are not ideal. We appreciate your patience and support while we make this upgrade.
If you have any questions about your order, feel free to reach out to our support team.